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All orders placed here at theChinese Green Tea Shop may be shipped for only $8.75 in the USA and to international customers. Standard shipping is available to all of these countries. We also offer express shipping delivered by your local Post Office (USPS Priority Mail in the USA).
Shipping Only $8.75 - Any Order or Destination
Shipping Via the USPS Priority Mail Service
USPS express shipping is only available in the United States of America. To have your order shipped via the USPS Priority Mail Service you may select that option during checkout. USPS Priority Mail Service shipping charges are weight based and clearly displayed during the checkout process allowing you to determine if this option fits your needs and budget.
EMS Express Worldwide Shipping Service
EMS Express is available for our international customers for an additional fee, which is calculated during checkout. EMS Express shipments may be tracked online. After placing an order you will receive an email containing the tracking number and Website address where you may track your shipment.
EMS Express is offered to the countries listed below:
Australia, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy, Japan, Malaysia, Mexico, New Zealand, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United States of America, United Kingdom.
If your country is not listed we may still be able to arrange EMS Express Shipping. However, you must Contact Us BEFORE placing your order. If EMS shipping is available to your country we will send you with an order invoice via email, which will include the items you wish to order and Express shipping costs.
We Currently Ship to the Countries Listed Below
Chinese Green Tea Shop currently ships to the following countries;
Anguilla, Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Costa Rica, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Estonia,
Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta,
Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States of America, Uruguay and Venezuela.
If your country is not in this list above please contact us before placing your order at Chinese Green Tea Shop, we will try to arrange an alternate method of payment and/or shipping if possible.
Chinese Green Tea Shop Return Policy
We offer a 30 day money-back guarantee on all items purchased from this site. You have 30 days from receipt of your order to contact us and begin the return process. According to the policy outlined below we will provide either a replacement item or a full refund.
Shipping charges are not refundable unless the return is due to an error on our part, such as a damaged item, shipping the wrong item, etc. In cases where the return is because of an error we made we will refund the shipping charges or pay return shipping costs and the cost of mailing the replacement item.
Returning an Item is Easy
To return an item simply Contact Us to request an invoice containing the required Order Return Number. We will email you a copy of the invoice, which will include the Order Return Number. After receiving your returned item in its original condition we will ship a replacement. If a replacement is not available we will issue a refund (normally within seven days). When your refund is issued or your replacement item is shipped we will send you an email notification.
PLEASE NOTE: You must Contact Us before you return an item or this policy will be considered null and void. Returns received without an invoice containing the order return number may be refused at our sole discretion. To avoid any problems with your return contact us before returning your order.
At our sole discretion returns received without the required Order Return Number will be subject to a processing fee of $10, and a shipping fee equal to the amount it will cost to ship your item to you.
Return Mailing Address:
ChineseGreenTeaShop.com
5900 SOM Center Rd. Suite 12-177
Willoughby, OH 44094
United States
A Final Word Regarding Our Shipping Policy
We always do our best to package and ship orders so they arrive in good condition. Most orders are shipped within 24-48 hours. If you have questions regarding this shipping policy please Contact Us for more information.
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